Town of Peace River’s COVID-19 Response

Health information on COVID-19 can be found on the Alberta Health Services website as well as Alberta Health’s. There is also an online self-assessment tool for those who are concerned about symptoms. Alternatively, AHS’ Health Link service – dial 811 – is available to offer health advice and information.

Town of Peace River’s COVID-19 Response

Last Updated May 28, 2020, at 10:45 am

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Some Municipal Facilities Reopened Under Alberta’s Relaunch Stage One

Beginning on May 14 the Government of Alberta has relaxed some restrictions related to COVID-19. The Town of Peace River has been working on a plan to reopen some facilities to the public in line with the Government of Alberta’s Relaunch Strategy.

Parks and Recreation

As part of the Government of Alberta’s relaunch plan, the Town of Peace River is reopening some previously closed sites.

Effective May 15 the following sites will be reopened to public access:

  • Lower West Peace Tennis/Pickleball Courts,
  • All Municipal Playgrounds,
  • Curtis Marshall Memorial Skate Park, and,
  • Ball Diamonds and sports fields remain open, however gatherings over 50 persons and team sports remain prohibited.

Portable washrooms at parks, boat launches, and in sports fields and diamonds will remain closed at this time. These are expected to reopen under stage two of the Government of Alberta’s plan. The spray park will also remain closed and will be considered for reopening under stage two.

Guidelines for Usage

While these areas are reopening, the threat of COVID-19 remains. All parks users must exercise caution and continue to adhere to the following public health orders and personal safety guidelines:

  • Keep at least two metres (six feet) away from people from other households,
  • Avoid large groups and gatherings,
  • Gatherings over 50 remain prohibited,
  • Wash hands thoroughly and frequently,
  • Avoid touching your face,
  • Cover your cough or sneeze,
  • Limit the use of the amenities at busy times,
  • Stay home if feeling unwell with no exceptions,
  • Caution should be taken around common touchpoints; proper hand hygiene should be practiced,
  • Carry and use hand sanitizer containing at least 60% alcohol content, and,
  • Wear a mask in public places to help limit the risk of spread to others if you will be within 2 metres of people other than members of your own household.

Additional guidelines for Tennis & Pickle Ball Courts

  • Play is limited to singles or doubles with partners from the same household,
  • We recommend marking balls so that only one player touches them, and,
  • Bring/use your own equipment.

For questions about parks, playgrounds, courts, fields, or skateparks please phone the Baytex Energy Centre at (780) 624-3204

Peace River Museum Archives and Mackenzie Centre

Beginning on May 19 the Gift Shop and Archives will be open for limited periods during the regular week.  Please call ahead to make an appointment for either (780) 624-4261.

We are currently reorganizing our artifact storage, a project that started while the museum was closed. This work is ongoing and as a result, the Museum’s exhibit space will remain closed for the time being to facilitate the reorganization.

Town Hall

As of May 20, 2020, Town Hall has been partially reopened to the public under stage one of the Government of Alberta’s Relaunch Plan.

The partial reopening will allow the public access to the main foyer of Town Hall only, we will be observing some strict safety protocols for the safety of our staff and clients. Hours are from 9 am to 12 noon and 1 pm to 4:30 pm.

  • Only two groups of people will be allowed in Town Hall at a time, up to a maximum of four people. This will allow for proper physical distancing. Others will have to line up outside the building.
  • If any of the following conditions apply to you, please do not come into Town Hall instead phone (780) 624-2574 and we will assist you: Fever (over 38° Celsius under age 70; over 37° Celsius over age 70), Cough/Shortness of Breath/Difficulty Breathing, Runny Nose/Stuffy Nose, Sore throat, You or someone in your household has travelled outside of Canada in the last 14 days, or, Have been in close contact with someone who has been diagnosed with COVID-19.

Many staff members are still working remotely and may not be in Town Hall if you need to contact a particular staff member please call ahead and we can put you in touch.

Applications and forms for various services, are available here.

Please note Community Services will remain closed to the public for the time being, those requiring service should phone (780) 624-1000 to make arrangements.

Stage Two and Later

We are continuing to work on our plan for stages two and three and will publicize details as soon as they are confirmed.

What is Open & What is Closed?

Closed to the public:

Booking events at these facilities have been postponed until we have a clear idea of when they will reopen. Groups will be contacted when booking is available again. Facility information including plans to reopen will be shared on social media and this page. Each facility’s Facebook page in linked in the list above.

Open to the public:

  • Lower West Peace Tennis/Pickleball Courts,
  • All Playgrounds,
  • Curtis Marshall Memorial Skate Park,
  • Ball Diamonds and sports fields remain open, however large gatherings (over 50 persons) and team sports remain prohibited, and
  • Town Hall Front Desk.

Information Regarding Municipal Services


On April 14 Council voted to defer penalties on overdue utility payments until June 19.

Payments can be made via online or telephone banking, by monthly Pre-Authorized Payment (or automatic withdrawal), by cheque in the mail, or the payment slot left at the Town Hall (up the wheelchair ramp on the south side of the building).

For those who have not signed up for the Pre-Authorized Payment program and wish to do so, please call our office, (780) 624-2574,or email us at and we can arrange things.

Taxi Passes

In order to prevent crowds those purchasing taxi passes must book an appointment to purchase the passes in advance. You can book your appointment online or call (780) 624-1000. Thank you for your understanding.

Council meetings

Town Council meetings are now being held electronically. For those interested in virtually attending a Council meeting a live stream is available during the meeting. The live stream and more details about Town Council’s meeting schedule and meetings during COVID-19 are available on Council’s webpage linked below.

Mayor & Council

Water & Sewer

Public Works is continuing to work on maintaining the Town’s infrastructure For after-hours water or sewer issues please call the Town office at (780) 624-2574 to connect with our after-hours answering service.

A friendly reminder that Lysol wipes, baby wipes, or any cleaning wipes, should be thrown out in the garbage, not flushed down the toilet. These wipes do not degrade in the pipes, instead, they clog the pipes causing sewer backups. Please only flush the three ‘Ps’ (Pee, pooh, Toilet paper).

Garbage & Recycling Collection 

We are temporarily suspending the requirement for bag tags for additional garbage. Anyone who has additional trash that can’t fit in their bin should put the extra bags on the curb along with the bin. They will be picked up without the need for additional bag tags.

Additionally to help ensure the safety of our garbage and recycling collectors some tips have been provided by GFL. Click here for the full guide.

  • Bag and seal your garbage bags. If someone in your household is sick please double bag garbage.
  • Please make sure all trash is in a bag, don’t have any loose items in the container.
  • Wipe down containers to keep them as sanitized as possible.
  • Leave at least 4′ (little over a metre) between your garbage bin and the nearest objects. This will make it easier for collectors to pick up the trash without having to handle them directly.
  • Please do not dispose of household hazardous waste (such as cleaning products) in the curbside bins. Those can be taken to the Peace Regional Eco Centre.
  • Please do not put disposable gloves in the curbside recycling, they are not recyclable.

Communication from Town Council

Municipal Responsibilities

As the COVID-19 pandemic continues to grow in Alberta the Town of Peace River has activated our Emergency Coordination Centre (ECC) to manage our response locally. Our focus continues to be on the provision of critical services, such as water and wastewater treatment, as well as fire and protective services to the residents of Peace River. We are continuing to actively monitor the COVID-19 situation in Alberta.

The Province of Alberta’s Pandemic Influenza Plan (March 2014) summarizes the Town’s responsibilities with the following excerpt:

Local Authorities

Under the Municipal Government Act, the role of the local authorities (municipalities, Métis communities) is to ensure a safe and viable community through the continuity of local government and critical services and emergency response. Local authorities’ responsibilities include:

  • Reviewing and implementing response plans (Municipal Emergency Management Plans) and business continuity programs.
  • Maintaining the continuity of critical municipal services in consultation with AHS and business and industry (fire, police, water treatment/delivery, waste management).
  • Liaising with AEMA, AHS and other partners to align with broader provincial response and recovery.

Garage Sales

At this time garage sales are not recommended due to the current public health orders restricting gatherings. However, there is no specific legislation currently in place that prevents you from having a garage sale in the Town of Peace River. If you choose to proceed with having a garage sale you must follow all public health orders.

Information on the Province’s Health Orders:

Information for retailers on reopening:

Submit a Public Health Order Violation Complaint

Public Health orders are enforceable by law, if you think a violation of one of the orders has occurred please submit a complaint through Alberta Health Services.

Social/Physical Distancing

Information adapted from Government of Alberta

The most important measure that Albertans can take to prevent COVID-19 is to practice good hygiene. When out in public, practicing social distancing can help you reduce your risk by minimizing contact with others in the community.

What is social distancing?

  • Social distancing involves taking steps to limit the number of people you come into close contact with.
  • This is not the same as social isolation. You do not need to remain indoors, but you do need to avoid being in close contact with people.
  • Going for a walk in your neighbourhood or park is encouraged as long you maintain distance from others.
  • Go out for groceries, medical trips and other essential needs, but try to maintain a distance of at least 2 metres (6 feet) between yourself and other people.
  • In order to minimize the risk of acquiring COVID-19, reduce the number of times you leave your house to perform errands.

Elevator etiquette

  • Avoid overcrowding – take the stairs or wait for the next elevator.
  • Cover your cough.
  • Avoid touching your face after pushing the button.
  • Limit the number in an elevator car to 2-3 people.
  • Wash with soap or else sanitize your hands after leaving the elevator.

Grocery shopping

  • Order online and deliver if you can.
  • If you cannot, try to shop at times when there are fewer shoppers (first thing in the morning or late at night).
  • Wipe down the handle of grocery carts and baskets, and wash or sanitize hands before entering and after leaving the store.
  • Use self-checkout if available.

Small social gatherings

  • Family visits, house parties- postpone if possible or hold virtually.
  • Cancel if household members are senior citizens or have high-risk medical conditions – consider ways of virtually supporting those loved ones who are at high risk and are choosing to stay home.
  • Do not go to any gathering if you have a fever or a cough, even if symptoms appear to be mild or resembling a mild cold.

If necessary to gather:

  • Have hand sanitizer for guests to use when they come over.
  • Wipe frequently touched areas with Lysol or disinfectant wipes pre- and post-gathering (doorknobs, light switches, bathroom taps, etc.).
  • Consider using disposable dishes and utensils.

COVID-19 Phone Scam

We have received reports of a phone scam taking place across Alberta, including in Peace River, where residents are told they have tested positive Coronavirus and then asked for credit card info. In response Alberta Health Services posted the following:

“AHS will never call & ask for credit card information. Please hang up immediately and report by calling the non-emergency line for local law enforcement.” [Source – AHS on Twitter]


Local Social Services

Linked above is a PDF to help connect people in need with social services in our area.

Government of Canada

Government of Alberta

Government of Alberta, COVID-19 Information

Clothing Donation Bins & The Put-N-Take

Donations made to the Diabetes Canada clothing bins located around town are not being picked up at this time due to COVID-19. Diabetes Canada has asked that people refrain from donating items at this time as they are unable to collect them. Please do not use the bins, do not place donations around the bins.

The Put-N-Take at the Peace Regional Eco Centre is closed. This includes dropping off items. Please do not drop off items for the Put-N-Take they will not be accepted.

The Peace Regional Eco Centre’s recycling bins are still available, however, please do not put used gloves into the recycling bins. They are not recyclable and they are a health risk for the sorting staff who work there. Do not put used gloves in the Town’s curbside recycling collection either.

For the Kids

Get Active!

Staff at the Baytex want to make sure you are staying active during this time of social distancing!

We invite you to play along & check off as many of the activities as you can on our Health & Wellness Checklist! Submit your final copy to to be entered to win a prize!!

Bonus entries: Post a photo on Facebook or Instagram doing an activity and tag @PeaceRiverAb or @BaytexEnergyCentre

Tap or click to download a printable PDF version.

Children’s Activity & Colouring Book

Talking with young children about COVID-19 can be difficult. We would like to share this helpful resource passed along to us by the Government of Alberta. Here you will find activities and colouring aimed at helping children (under 7) to work through the emotions they may be feeling in relation to COVID-19.

Free PDFs can be downloaded at the link provided and may be printed.