Job Posting: Administrative Assistant – Pool

The Peace Regional Pool is accepting applications for one (1) permanent, full time Administrative Assistant. The pool Administrative Assistant is accountable to the Aquatic Coordinator. The function in this position is to provide the users of the Peace Regional Pool with professional, friendly, efficient, and accurate customer service.

2024 06 21 Pool Administrative Assistant

Duties include (but are not limited to):

• Provide users with accurate and timely information regarding swimming lessons, swim schedules, additional courses and programs offered by the Peace Regional Pool;
• Cash handling and cash balancing to ensure current and accurate billing of customers. Ensure all receptionists are submitting balanced cash reconciliation each shift;
• Assist the Aquatics Coordinator with the development of pool programming and scheduling;
• Assist the Aquatics Coordinator with the development of all required re- porting, including monthly statistical reports and the Peace Regional Pool Annual Report;
• Accept bookings for the pool and activity room and advise all staff of these bookings;
• Act as the liaison between the pool, schools, user groups and other community groups/organizations;
• Advertise pool programs, events, operational hours, on socials media and other forms of advertising;
• Manage the Univerus Rec software program which encompasses user registrations, private rentals, and till operations;
• Train and supervise all reception staff in front desk protocols and procedures. Ensure all receptionists are able to complete assigned tasks and record all information on lessons and bookings accurately.

Qualifications:

• Minimum of 18 years of age;
• Previous cash handling experience (including debit/credit cards);
• Excellent Public Relation Skills both on the phone and in person;
• Exceptional organizational skills;
• Excellent computer skills in word processing and spreadsheets; comfortable with problem solving and various software programs;
• Ability to prioritize jobs and work with minimal supervision;
• First Aid certificate recognized by O.H.S with CPR-C and AED;
• Office Administration Certificate or related experience is an asset;
• Minimum Grade 12 or equivalent;
• Hold a valid Alberta Class 5 Driver’s License;
• Knowledge of Lifesaving Society and Red Cross programs, materials, and requirements or willingness to learn;
• Knowledge and experience in liaising with schools, user groups, and other community groups/ organizations is an asset;
• WHMIS certificate;
• Demonstrated ability to interact with people in a sensitive, tactful, diplomatic, and professional manner at all times.