Customer Service Representative

Are you friendly and outgoing?

Are you a team player that helps make your workplace great?

Do you thrive when helping others?

Then keep reading!

The Town of Peace River is accepting applications for a Customer Service Representative to connect with customers and create amazing experiences.

The Customer Service Representative will welcome visitors to the Town Office by greeting them, in person or on the telephone. They will answer or refer inquiries. The CSR is responsible to receipt monies payable to the Town of Peace River, balance daily cash receipts and make bank deposits. This position will also manage all aspects of the monthly tax installment plan, and acts as the liaison for other Town cash collection points. It also provides back up to other front office staff.

Full Time • Permanent

Salary: $44,831 to $48,369
Hours: Monday to Friday, 8:30am to 5:00pm
Closing Date: December 15, 2021

Qualifications:

  • Excellent organizational skills;
  • Exceptional attention to detail;
  • Strong keyboarding skills;
  • Cash handling experience;
  • The ability to manage time effectively and meet deadlines;
  • A helpful demeanor and positive attitude while dealing with the public;
  • Works well with others and handles direction and criticism in a positive manner;
  • An awareness and astuteness of political matters in public administration;
  • Demonstrated ability to interact with people in a sensitive, tactful, diplomatic, and professional manner at all times;
  • Practical knowledge and experience in computer systems for business applications; and,
  • Knowledge of Microsoft Dynamics software would be an asset.

The Town of Peace River welcomes diversity in the workplace and encourages applications from all qualified candidates.

Job descriptions are available upon request.

Qualified applicants are invited to forward their resumes, in confidence, to the address below (quote Competition # 21/040).

Human Resources Coordinator
Email: [email protected]

We thank all participants for their interest, however only those who are selected for an interview will be contacted.